Substantial Online Outage Affects Numerous Online Platforms and Mobile Apps

A large-scale internet disruption has impacted many online platforms and mobile apps around the world, with users noting problems accessing the internet following issues at Amazon’s web hosting service.

The disrupted apps include the social media app Snapchat, the gaming platform Roblox, the messaging service Signal, and Duolingo, along with several Amazon-owned services including its main retail platform and the Ring doorbell doorbell company.

Across the United Kingdom, Lloyds bank was affected in addition to its affiliates Halifax and the Scottish bank, and also reports of issues accessing the the tax authority site on Monday morning. Furthermore across the UK, multiple Ring device owners took to networks to report their security devices were malfunctioning.

In the UK alone, notifications of disruptions on particular apps totaled the tens of thousands for each platform.

Amazon reported that the issue originated in the Atlantic coast of the US at the cloud division, a unit that provides crucial internet backbone for a host of companies, who rent out space on AWS infrastructure. AWS is the most extensive cloud computing system.

Soon after late night (PDT) in the US (8am BST), officials reported “higher failure rates and slowdowns” for the cloud services in a area on the Atlantic seaboard of the America. The widespread consequence was seen to disrupt apps globally, with the problem monitoring service reporting problems with the corresponding services in different parts of the world.

The monitoring service Thousand Eyes, a tool that reports on internet outages, further indicated a rise in outages on the start of the week, and numerous instances found in the state of Virginia, the region of the AWS US-East-1 zone where the company stated the outage started.